Dr. Charlotte Whiteley
Chartered Counselling Psychologist
I collect, store and process certain information about you, including your name, date of birth, contact details, payments made for sessions, personal information – including health and medical issues – and your domestic arrangements.
It is necessary for me to do this to enable me to run my therapeutic practice and to provide a safe, ethical service to you. This is done upon the lawful basis of “Legitimate Interests” for the purposes of health and social care.
All information that I collect and store about you is either anonymised, stored behind lock and key and/or password protected. I may keep this information for up to 7 years following the date of our last session, as per Insurer’s Terms and Conditions, at which point it will be securely deleted.
You have the right to view this information, which will be provided within one month of request, and to ask for changes to be made.
I may use this information to track the progress of our work together or in discussion with my supervisor, for reflection and guidance in a way that respects and protects your anonymity.
You have the right to object to me holding and processing information about you, although I may need to retain certain information for legal purposes (e.g. to comply with our Insurer’s Terms and Conditions).
Finally, if you have any concerns or questions about the contents of this privacy notice, please discuss them with me first; or, if not satisfied, with the ICO: https://ico.org.uk/concerns/